per conversion point gained (40-place MSc scenario, to be calibrated)
4weeks
to deploy a pilot
An illustrative example, with no commitment on results: on a 40-place MSc at €25k, gaining 6 points of prospect → application conversion would mean +14 enrolled students. The impact in euros depends on your fees and your actual conversion funnel; we calibrate it together during the demo.
What the agent does
Five capabilities, one result: the submitted application
01
A reply in under a minute, at any hour
Web, email, WhatsApp, SMS. Most application decisions are made within 24 hours of first contact; you are there.
02
Premium profiles surface quietly
A real-time intent score, gentle qualification. When a high-potential prospect gets in touch, the advisor is notified before the applicant drifts away.
03
Four languages, written natively
English, French, Mandarin, Hindi. 80% of questions are answered without human intervention. The advisor steps in on the 20% that are worth it.
04
The application moves forward, document by document
Essays, references, transcripts, equivalences. The twin guides the applicant at every step and follows up on what is missing, without ever becoming pushy.
05
Every follow-up carries a human voice
The twin writes in the tone of the advisor in charge. The advisor approves in one click. Nobody ever receives a generic follow-up in a help-desk tone.
Real cases
Six examples · from a draft ready to send to a topic reserved for a human
How an advisor's twin actually handles incoming messages, depending on how sensitive the topic is.
Application deadline
Received · Hello, can I still apply for the MSc Finance for September? I saw that the deadline had passed…
Proposed · Hello Yuxin, the main deadline has passed, but we keep a late window open until 30 June for international applicants. Would you like me to tell you whether your profile is eligible?
A reply in 40 s, in the language of the message. The twin has access to the admissions calendar and suggests the logical next step without committing the advisor.
Eiffel Scholarship
Received · Hi, I read about the Eiffel scholarship. Am I eligible if my undergraduate degree is from India and I'm 26?
Proposed · Hi Rohit, yes you are eligible up to 30 years old for the master track. The school nominates a limited number of candidates each year, and we typically push profiles with strong academic records and clear professional motivation. Can I walk you through the steps to be considered?
Knowledge of the rules, an opening to the next step. The twin qualifies the profile and promises no nomination.
Visa question
Received · I was refused a visa last year in Morocco. Will that affect my application?
Proposed · [ESCALATED TO A HUMAN] No reply generated. The thread is passed to the advisor with the full context.
A legally binding matter: the twin generates no reply and alerts the advisor, who takes over.
Comparing MSc X vs Y
Received · What is the difference between your MSc Finance and the one at another leading institution?
Proposed · Excellent question. Both programmes are strong. Ours stands out for X, Y, Z (configurable by the institution). Rather than give you a marketing answer, I can put you in touch with Sophie, who can discuss your plans and tell you honestly which one suits you best. Would that interest you?
An honest answer, a handover to a human for the real decision. No disparaging the competition.
Funding question
Received · Can I pay in instalments?
Proposed · Hello Carlos, yes: you can pay in 3 instalments at no extra cost, or in 10 monthly payments with a partner bank. Here are the details of both options and the student office contact to set it up.
Factual information, sourced from the knowledge base. A draft ready to send: one review, one click.
Committee rejection
Received · You turned me down last week. I would like to understand why and know whether I can appeal.
Proposed · [RESERVED FOR A HUMAN] No reply generated. Sophie is notified and will call back personally within 24 hours.
An emotionally charged AND legally sensitive matter: nothing is generated by an agent. Reserved for a human voice.
How the twin works
How an advisor's digital twin works
Calibration
It reads past work (emails, drafts, documents). A style guide is injected into every generation. Continuous recalibration as the advisor makes corrections.
It reads past output (outgoing emails, drafts, internal documents). A structured style guide, applied to every generation, audited, and editable by the advisor.
A reply in < 1 min in the native language. Gentle qualification.
3
Application support
Step-by-step guidance, targeted follow-up on missing documents.
4
Advisor approval
Every binding message is approved in one click from a phone.
5
Application submitted
The application lands in your CRM, ready for the admissions committee.
edugent.app · admissions
To approve · 12 drafts
Sophie Martin · assistant 78% calibrated
Conversion +4.2 pts
Yuxin Zhao
Re: Deadline
Hi Yuxin, I'm aiming…
✗✓
Carlos Mendes
Re: Application
Hello Carlos, OK…
✗✓
Aisha Bakr
Re: Eiffel Scholarship
Hello Aisha…
✗✓
Wei Liu
Re: Rejection
Sensitive topic · blocked…
✗✓
For the applicant
An email like any other, fully transparent
The recipient knows. The quality of the relationship stays intact. By default, a transparency line at the foot of every message prepared by the twin, and a “Write to [name] in person” button on the twin's public page. AI Act Article 50 compliant.
inbox · applicant
From: Sophie Martin · My School
Subject: Re: Enrolment deadline
Hi Yuxin,
Thanks for getting back to me. I'm aiming to confirm on 15 November, as we discussed. In the meantime, feel free to ping me if you have any questions about the visa or accommodation.
speak soon, Sophie
Message prepared with the help of an AI assistant and reviewed by Sophie Martin before sending.
Integrations
Connected to your tools, which stay in place
No migration. Salesforce, your mailbox and your documents connect directly; another CRM connects through our API or an export, scoped with you at onboarding.
SalesforceMicrosoft 365Google WorkspaceIMAP mailboxCalDAV calendarsOther tools through our API
Before / after
An advisor's day, for real
The typical day of an MSc advisor, before Edugent and after.
Before
Swamped, chasing prospects
09:00
25 incoming emails since last night.
11:00
30 new emails. I am still on yesterday's.
14:00
45 emails waiting. I start answering only the most urgent ones.
18:00
I did not have time to answer 60% of prospects. By tomorrow, they will have gone cold.
After
In control, approving and deciding
09:00
8 drafts to approve. I review them on my phone in 5 min: the factual replies go out in one click.
11:00
6 new drafts + 1 sensitive case flagged. The sensitive case, I call directly.
14:00
4 drafts. I spend the rest of the afternoon preparing 3 real premium interviews.
18:00
Every prospect got a first reply during the day. I held 4 real interviews. I leave on time.
ROI calculator
Calibrate the impact on your portfolio
Conservative assumption: +4 absolute points of prospect → enrolled conversion, Edugent reference cost €39k/year (annual subscription, 1 module; volume discounts beyond that). Precise calibration during the demo.
With Edugent · a cautious +4-point increase
across 5,000 prospective students in total per year
Additional enrolments / year
+200
Additional revenue
€5,000,000
Net benefit
€4,961,000
ROI
128.2×
Edugent reference cost: €39,000/year (annual subscription, 1 module; volume discounts beyond that). Precise calibration in the demo, based on your actual conversion funnel.
Positioning
Two clarifications
They prevent confusion on the market.
An identified advisor behind every conversation
The generic chatbots on the market offer an anonymous agent for your website. Edugent assigns each conversation to an identified human advisor, transparently for the student. The relationship stays personal.
Your advisors stay in post
Our customers do not cut their admissions staff. The agent takes on the repetitive volume, and the advisor gets time back for what matters: premium profiles, complex cases, career advice.
FAQ Acquisition
The real questions heads of admissions ask
Yes. By default, every message prepared by an advisor's twin carries a transparency line at its foot (“Message prepared with the help of an AI assistant and reviewed by Sophie Martin before sending.”), and the twin's public page offers a “Write to Sophie in person” button. It is Article 50 of the AI Act, implemented by design.